Data You Give Us Directly
If you contact the operators, the message may include your name, email address, and whatever details you choose to provide. Search boxes may also receive the terms a visitor enters so that a linked tool can process the request. Please avoid sending Social Security numbers, birth dates, signatures, protected addresses, or copies of identity documents through a general contact channel.
Data Collected Automatically
Hosting systems can record technical details such as an IP address, browser type, device or operating-system information, referring page, and the date and time of a request. Cookies or similar tools may be used for basic operation, measurement, or advertising. These logs are not the San Mateo County voter roll, property roll, court index, or vital-record file.
How Information Is Used
Information may be used to operate, secure, maintain, and improve the reference pages; answer a message; measure traffic; prevent abuse; and display or measure advertising. The operators do not use a visitor's message to create a government record. Linked custodians and sponsored search providers have their own data practices, terms, and retention rules.
Links to Other Websites
Pages link to official offices such as San Mateo County ACRE, Elections, the Superior Court, California vital-record services, libraries, archives, and other source organizations. Following an external link takes you under that organization's privacy policy. Burlingame Residents Directory does not control how an outside custodian handles a request or what information its form asks for.
Who May Receive Information
Hosting, analytics, security, and advertising providers may process the technical information described above. A service provider may receive a message or search input when a visitor chooses to use a linked search tool. Information may also be disclosed when valid legal process requires it. It is not otherwise sold as a county resident roster by this reference service.
Keeping Data Secure
Reasonable administrative and technical measures are used for information within the operators' control. No internet transmission or storage system is guaranteed secure. If a message contains sensitive material, the operators may delete it rather than retain unnecessary details.
Visitors Under 18
The service is not directed to children under 13, and the operators do not knowingly collect personal information from a child under that age. A parent or guardian who believes a child submitted information may contact the operators to request its deletion.
Your California Privacy Rights
The California Consumer Privacy Act and California Privacy Rights Act, including Civil Code section 1798.100 and following sections, give eligible California consumers rights to know, delete, correct, and limit the use or disclosure of sensitive personal information, along with rights to opt out of sale or sharing where applicable. Requests are subject to identity verification and statutory exceptions. The site does not sell a government resident roll, and a request for deletion cannot erase a public record held by San Mateo County or another custodian.
California's Delete Act, Civil Code sections 1798.99.80 and following sections, also concerns registered data brokers and deletion mechanisms. A visitor who wants a government record corrected must contact the office that maintains it. To ask about information held by this service, use the Contact page and describe the request without sending unnecessary sensitive data.
Updates to This Policy
This policy may change when the service, technology, or California privacy requirements change. The revised version becomes effective when posted here. The date of a visit and the version available at that time may matter when evaluating a request.